Current Vacancies
Deputy Shop Manager – Brixham
We are looking for a new part time deputy shop manager to work in our Exeter, Sidwell Street shop. If you have retail experience and are looking for a fulfilling and rewarding role, apply today!
Application Closing Date: 27th December 2023
Job title: Deputy Shop Manager
Job type: Pull-time – 15 hours per week on a rota system (includes alternative Saturdays)
Location: 1 Market St, Brixham TQ5 8ET
Hourly rate of pay: £10.54 per hour
Hours per week: 15
About us:
We’re an independent RSPCA Branch dedicated to helping Devon’s animals in need.
Being almost entirely self-funded means we rely on generosity and support from our local communities to exist. We take in, care for and rehome dogs, cats, rabbits, rodents, birds and ferrets. We cover from Okehampton to Honiton and Tiverton to Kingsbridge, helping to rescue and rehome animals in the area. Some animals need our help because they have been badly treated or abandoned, others because their owners can no longer care for them.
We give these animals any necessary veterinary treatment and board them until we can find them a safe, happy new home. We also give advice to owners and, if necessary, help with the cost of veterinary treatment.
It costs over £1 million a year to run Little Valley, and with an ever growing number of animals needing our help, we need to increase staff numbers, facilities and services to meet the demand. With the majority of our funding coming from gifts in wills and revenue from our six charity shops, we need to maximise the many opportunities available from corporate and community fundraising to sustain us for many more years to come. We have a number of very exciting projects scheduled for 2024, and we need a dynamic and hardworking individual to help generate the financial support needed to see them through to completion.
About the role:
- To maximise shop sales by achieving agreed targets through proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning/valuation. To manage any agreed stock collection.
- To achieve sales targets and control direct shop expenses through effective cost control of weekly expenses. To recognise and implement opportunities for additional income.
- To ensure minimum losses of both stock and cash by following bank and till procedures and safeguarding the property of the Branch at all times.
- To be a keyholder and be responsible for opening and closing the shop at the agreed times, and ensuring opening hours are strictly adhered to.
- ∙ To ensure a high standard of merchandising, presentation, display, and good housekeeping within the shop to agreed standards.
- To provide excellent customer care through quality of service, dealing with complaints both efficiently and effectively, and having a working knowledge of the Branch.
- To comply with all current legislation and Branch policy, including Health and Safety, Trading Standards, Inland Revenue, VAT and Retail Law.
- To recruit, support and retain a team of competent volunteer staff by selective recruitment and training in the following areas:
- – stock density and rotation
- – stock processing; sorting, hanging, ticketing, pricing, cubing and steaming
- – customer service – serving and assisting customers courteously
- – till operating, cash handling and administration
- – merchandising, presentation, and window display
- – housekeeping
- To complete all necessary administration to an agreed standard and deadlines that meet the requirements of the Trustees, charity law and trading legislation.
- To educate the public and promote the good name of the Branch and Society in general through the effective use of campaigns material in the shop.
- To promote the presence of the shop within the local community through in-shop activities, promotions and events in order to encourage good public relations.
- When required, to attend and contribute to team meetings and development training courses. ∙ To fulfil any other agreed duties that may at times be reasonably required.
- Previous experience within the charity retail sector preferred.
- Knowledge of Gift Aid system within the charity retail sector desirable.
- The postholder will need to be flexible, self-motivated, and organised, and will enjoy working within a team.
- To provide holiday and sickness cover for the Manager when necessary.
- To work in other shops across the Branch region if required.
Benefits:
What we offer:
- supply of Little Valley uniform (not strictly compulsory)
- 29 days annual leave (including bank holidays); increasing to 30 days per annum after 5 years continuous service and 33 days after 10 years continuous service (pro rata)
- a great place to work with passionate and dedicated colleagues
- Occupational Sick Pay
- access to our Health Assured wellbeing scheme
- discounted rates with PetPlan pet insurance
Little Valley Animal Shelter is the working name for RSPCA Devon Branch (a charity registered in England & Wales 205154)
As a charity we try to minimise recruitment costs; if you have not heard from us within three weeks of your application please assume that, on this occasion, your application has not been successful. We aim to respond to shortlisted applicants within two weeks.
* Application deadline: 27th December 2023
Email your CV and covering letter to jcoles@rspca-littlevalley.org.uk
Closing Date: 27th December 2023
Dog Behaviourist
We are looking for an enthusiastic team player who is good with people as well as animals, who can ensure every dog is having the best day possible and is continuously progressing on their journey through Little Valley to find a happy, forever home.
Application Closing Date: 27th November 2023
Job title: Dog Behaviourist
Job type: Permanent, full-time
Location: RSPCA Little Valley Animal Shelter, Black Hat Lane, Bakers Hill, Exeter EX2 9TA
Salary range: £28,000 per annum
Hours per week: 37.5
About us:
We’re an independent RSPCA Branch dedicated to helping Devon’s animals in need.
Being almost entirely self-funded means we rely on generosity and support from our local communities to exist. We take in, care for and rehome dogs, cats, rabbits, rodents, birds and ferrets. We cover from Okehampton to Honiton and Tiverton to Kingsbridge, helping to rescue and rehome animals in the area. Some animals need our help because they have been badly treated or abandoned, others because their owners can no longer care for them.
We give these animals any necessary veterinary treatment and board them until we can find them a safe, happy new home. We also give advice to owners and, if necessary, help with the cost of veterinary treatment.
It costs over £1 million a year to run Little Valley, and with an ever growing number of animals needing our help, we need to increase staff numbers, facilities and services to meet the demand. With the majority of our funding coming from gifts in wills and revenue from our six charity shops, we need to maximise the many opportunities available from corporate and community fundraising to sustain us for many more years to come. We have a number of very exciting projects scheduled for 2024, and we need a dynamic and hardworking individual to help generate the financial support needed to see them through to completion.
About the role:
We are recruiting a Dog Behaviourist to join our team at Little Valley Animal Shelter! This is an exciting opportunity to work within our kennel team providing behavioural support for our dogs, mentoring staff, and devising and delivering training, maintaining high standards of welfare for our dogs and support successful rehoming and reduce return rates.
You will be responsible for:
- Conducting thorough intake assessments of all dogs coming into our care, bearing in mind we receive dogs from some challenging sources
- Work alongside our animal care assistant to assess all dogs in our care and identify their training and behaviour-modification needs
- Design and implement their training and behaviour modification plans, ensuring continuous improvement and sustained good welfare.
- Implement or advise on changes to behaviour and welfare plans where necessary
- Complete detailed and accurate records for each animal
- Supervise other staff implementing the plans to ensure ongoing observation and assessments of progress for each animal
- Coach and support the Animal Care Assistants, helping them feel included and engaged
- Ensure the Health & Safety of the Animal Care Assistants and Volunteers whilst caring for the dogs in our care, having the knowledge, experience, strength, and confidence to personally handle more challenging dogs and situations
- Provide pre-adoption meetings and post adoption telephone or face to face support as required to adopters, to maximise successful rehoming and minimise return rates
- Liaise with foster carers housing Little Valley dogs at the direction of the Management Team
- Perform practical sessions with adopters as part of the rehoming process to ensure that training techniques are successfully transferred with the dog to their new carer and environment
- Stay up to date with the science of canine behaviour and well-being
- Come to work each day up-beat and with a positive, can do attitude
- Occasionally take part in other branch activities from income generation purposes
- Other branch activities for income generation and public awareness, which may include but is not limited to: supporting local branches including talks and presentations, participating in fundraising activities and holding dog training classes and 1:1s
- Check the animal welfare standards are maintained in accordance with RSPCA policy and position, in line with the standards required by the RSPCA Licensing Scheme and the Animal Welfare Act. Take action where necessary
- Follow the correct procedures for assessment, re-homing, and euthanasia of animals
- To carry out additional duties of a reasonable nature as directed by the management team to meet the needs of the Branch
About you:
You will:
- Hold a Level 4, or ideally level 5 qualification in Animal or Canine behaviour
- Ideally be accredited with either Animal
We are dedicated to engaging more people and securing more support to ensure that we can continue to be here for Devon’s most vulnerable animals for as long as they need us. If this sounds like an exciting challenge that you would like to be part of then we would love to hear from you. Full details of this great opportunity are available in the Job Description below.
Benefits:
What we offer:
- supply of Little Valley uniform (not strictly compulsory)
- 29 days annual leave (including bank holidays); increasing to 30 days per annum after 5 years continuous service and 33 days after 10 years continuous service
- a great place to work with passionate and dedicated colleagues
- an opportunity for some home working, subject to operational requirements
- Occupational Sick Pay
- access to our Health Assured wellbeing scheme
- use of company vehicle for Little Valley business purposes
- discounted rates with PetPlan pet insurance
Little Valley Animal Shelter is the working name for RSPCA Devon Branch (a charity registered in England & Wales 205154)
As a charity we try to minimise recruitment costs; if you have not heard from us within three weeks of your application please assume that, on this occasion, your application has not been successful. We aim to respond to shortlisted applicants within two weeks.
* Application deadline: 26th November 2023
Email your CV and covering letter to emayer@rspca-littlevalley.org.uk
Closing Date: Wednesday 29th November 2023
Full Time Animal Care Assistant (Canine Team)
MAIN DUTIES:
- Routine exercising of animals within the confines of the Shelter and elsewhere when appropriate
- Preparation and administering of drugs and medicines, either by injection or other methods to animals in the Shelter in accordance with regulations governing their use and preparation and serving of animal food
- Preparation and handling of animals for inspection and/or treatment by a Veterinary Surgeon or other authorised person at the Shelter
- Grooming of animals, including remedial applications for skin conditions where necessary
- Simple clinical examination of animals on arrival at the Shelter and before they are rehomed
- Administering of simple first aid to animals and the changing of dressings
- Transportation of animals between the Shelter and the Veterinary Practice for the purposes of examinations and neutering
- Assist with and implement behaviour/training programmes under the supervision of the Shelter Manager and Deputy Manager
- Maintain reports, kennel diaries, food charts and any other paperwork, to ensure these are written up clearly and updated daily so that colleagues may use them
- Writing report on dogs to include recommendations for their rehoming to be used on the Shelter’s website and animal posters. Update website to ensure all information is kept up to date
- Ensure the suitability of potential homes by interviewing potential adopters
- Ensure compliance with all health and safety procedures and training
- Attend training courses as required
- Regular cleaning and disinfecting of buildings at the Shelter, including animal
- accommodation, treatment rooms and any other communal areas
- Cleaning and disinfecting utensils used for animal food and drink, including kitchen equipment
- Assisting in reception duties from time to time as may be required
- Participating in promotional activities for the Shelter, including involvement in press articles
- To work on a rota basis which will include covering weekends and bank holidays
- Any other reasonable duties that the work of the Shelter may require from time to time as directed by the animal Care Supervisor/Shelter Manager
KNOWLEDGE, SKILLS, AND EXPERIENCE
- Must be confident and able to evidence handling all breeds of dogs – ideally a minimum of 3 years’ dog handling experience in a shelter setting
- Hold a full UK driving licence (You must be able to transport an animal in an emergency)
- To maintain a professional attitude at all times when representing the Branch
- To recognise and act on employee’s duty to co-operate with H&S matters; to wear/use personal protective equipment and report any shortcoming H&S to the duty manager
- To maintain branch confidentiality and observe all GDPR requirements relating to information accessed for the above duties
BENEFITS OF WORKING AT LITTLE VALLEY ANIMAL SHELTER
- Supply of a Little Valley Animal Shelter uniform
- 28-days annual leave per annum (including bank holidays) increasing to 30-days per annum after 5-years continuous service and 33-days per annum after 10-years continuous service
- Occupational Sick Pay (OSP)
- Free parking on site
- Access to our Health Assured wellbeing scheme
- Discounted pet insurance with PetPlan
Email your CV and covering letter to emayer@rspca-littlevalley.org.uk
Closing Date: Monday 13th November 2023
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